Global Protect VPN frequently getting disconnected

[preetpk]

Hi,

We are facing issue with Global Protect VPN client connectivity for one of the user machine. Below are the details of the issue.

-> Global Protect VPN is very frequently getting disconnected

-> in Global Protect VPN connection stauts - can only see Packets Out , there are not Packets In.

In GP event logs can see "Tunnel is down due to keep-alive timeout" logs

Please let me know what can be the possible reason for GPVPN frequently disconnecting - but once connected there is no connectivity to corporate VPN over GPVPN.

Attaching the Global Protectlogs debug logs took from user n=machine during the time for issue.

Note: Issue is happening on for one user.For rest all users GPVPN is connecting fine.

[jdelio]

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@Alexys wrote:

Thanks for sharing this information i was trying to solve my problem from couple of days and your post help me out thanks again.

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@Alexys don't forget to LIKE (Kudo) the post if it helps you, and give it a rating also! This helps everyone!! 

[Abdalhakeem]

Hi Preetpk,

I have the same issue of frequently disconnected GP. you get any solution for it.

Thanks in advance.

[manibcs]

Please share the solution for this issue. Thanks

[HIT_Bradley]

Can anyone post the solution to this issue? Thanks. 

[HIT_Bradley]

What was the solution ?