01-03-2022 05:17 AM
We are facing issue with Global Protect VPN client connectivity for one of the user machine. Below are the details of the issue.
-> Global Protect VPN is very frequently getting disconnected
-> in Global Protect VPN connection stauts - can only see Packets Out , there are not Packets In.
In GP event logs can see "Tunnel is down due to keep-alive timeout" logs
Please let me know what can be the possible reason for GPVPN frequently disconnecting - but once connected there is no connectivity to corporate VPN over GPVPN.
Attaching the Global Protectlogs debug logs took from user n=machine during the time for issue.
Note: Issue is happening on for one user.For rest all users GPVPN is connecting fine.