GlobalProtect session disconnected while I using remote session

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GlobalProtect session disconnected while I using remote session

L0 Member

Hi All,

I got issue that Global Protect session disconnected while I using remote session. As I understanding that I need to set setting "User Switch Tunnel Rename Timeout (sec)". Am I correct? if yet where can I set this setting and guide me please. 

1 REPLY 1

L2 Linker

Yes, The maximum time is 600 sec or 10 mins, this period allows you to authenticate the remote machine to the gateways. This setting is under Portal > Agent >  App

 

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