GlobalProtect ver6.1.4 on IPhone IOS 15

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GlobalProtect ver6.1.4 on IPhone IOS 15

L0 Member


I am trying to use GloblaProtect 6.1.4 on IPhone IOS 15, I am able to open the portal successfully but when I try to connect using the gateway I get an error says "Gateway external_gateway: could not connect to gateway, the device or feature requires a globalpretct subscription license. 


note: I have installed the chain certificate provided by my company.


I need help


Community Team Member

Hi @PGDNetwork ,


If you go to Device -> Licenses do you see a GlobalProtect Gateway license? The Mobile app for endpoints running iOS, Android, Chrome OS, and Windows 10 UWP require the purchase of a license.



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