GlobalProtect VPN affects Internet Connection after being turn on!
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GlobalProtect VPN affects Internet Connection after being turn on!

L0 Member

Hi all,

 

I'm from Singapore and recently my company issued us a laptop each with GlobalProtect VPN installed so that we can start working from home. However, i encounter multiple issues after turning it on and turning it off is not an option as our company's server require us to login to GlobalProtect VPN in order to gain access to it. I manage to investigate further and identify the following issue:

 

1. Without GlobalProtect VPN turn on, my download/ upload speed was approx. 250Mbps and 170Mbps respectively. However with it turn on, both my download/ upload speed was approx. >10Mbps/ >2Mbps respectively. 

 

2. With GlobalProtect turn on, i'm unable to connect to the internet at all on WLAN which resort me in having to using LAN connection to gain access.

 

Anyone have suggestions or encounter similar issue and able to provide me with a solutions to solve them? Thanks in advance! 

1 REPLY 1

L7 Applicator

Hi

 

This is due to the policy your company enabled on the GlobalProtect gateway

 

You should reach out to your company IT team to see about gaining access to internet, and what can be done to I crease your up/download

 

 

Tom Piens
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