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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect Internal Gateway - Non-tunnel mode - does it provide encryption?

Hello Experts, Can you please clarify if Non-tunnel mode provide packet encryption, or just HIP/User-ID for the gateway? Does the traffic goes in from GlobalProtect (laptop) to GlobalProtect gateway (firewall) in non-tunnel mode setup? If it is encrypted, how much of IP header retained, is it just IP or ports are in clear as well? It is not cle...

SergGur by • L2 Linker
  • 7191 Views
  • 1 replies
  • 0 Likes

Resolved! What is pre-tunnel and post-tunnel latency?

Hello! I was wondering if anyone could shed some light on what exactly is meant by pre-tunnel and post-tunnel latency, which can be found under the GlobalProtect monitor. Is it latency before the tunnel was created, and then after the tunnel was created?Or does pre-tunnel latency + post-tunnel latency = tunnel latency? What can it tell me about ...

Geroge by • L1 Bithead
  • 10657 Views
  • 1 replies
  • 2 Likes

Unable to Install Palo Alto Global Protect Client on VirtualBox Windows 7x32 VM

Good afternoon all, I am hoping someone can give me guidance on how to install the Palo Alto Global Protect Client on a Virtual Box VM Windows 7x32. The error I get during an install is similar to this, "not compatible with the processor" or something to the effect that "processor is not supported." Thank you to everyone in advance for your help.

Concurrent Connections 2 users on same machine

Hi would like to know if there's a way to have a user connects to the VPN via GP and then upon switch user let another user connect with the laptop and establish the VPN connection and return to the first user and disconnect. this is purely for the support perspective would like IT team to connect to the machine and then establish VPN and switch...

Not able to switch the gateway on windows.

The customer has three gateway configured.1)SLC1 Centurylink2) SLC1 Verizon 3) CORP VPN.>When they switch gateway from CORPVPN>>SLC1 Verizonor CORPVPN>>SLC1 Centurylink it gives an error.>This only happens on the windows machine on MAC it's working fine.>Please refer to the attached screenshot. I also checked with GP 5.1.6 a...

scriptErrorWindows (2).png
mshihora by • L1 Bithead
  • 3481 Views
  • 3 replies
  • 0 Likes

Resolved! GP and 2 new ip portals

So I have added 2 new isp's with dedicated connections for gp.With 200 plus users and they aren't savy, how does one push the new ip's to the end point so it's in their list?I did not find a the gp ip portal list in the registry.Nor some other file that gp uses so where is it storing the ip list it displays to end users?Thankpa3220, gp 5.1.3

PA200-1 by • L1 Bithead
  • 6201 Views
  • 5 replies
  • 0 Likes

Again Modified Username in GP Client after Update

Hi Folks,A year or so ago we tried to upgrade our Global Protect 5.0.3 to the recent prefered version with the result that many of our users get the chineese / asian letters in username BUG after the Upgrade.Now we tried again with 5.1.6 and instead of Chineese Letters we get four QuestionsMarks for the Username after the Update. I realy get ann...

2020-10-08 21_06_50-Windows 10 Pool 1.png

iPhone 11 iOS 14.1 Cert issue for global protect

I have been trying to get this to work for days not and I am not getting anywhere. I always seem to struggle with certs due to how they are chained. On my Palo I have a rootca (self-signed, certificate authority), intermediateca (issued by rootca, and also certificate authority), then I cut a cert called gp-cert (issued by intermediateca, non c...

GP Welcome Page Pop-Up Placement

Hi, We have a number of GP users operating clients running 4.07 and some using version 5.x. There is an odd (Annoying) issue that those running the later versions of GP have noticed and its to do with the pop-up placement of the Welcome Screen. In 4.07 the Welcome screen appears after the authentication has been successful with the GP gateway....

MHaran by • L1 Bithead
  • 5606 Views
  • 3 replies
  • 1 Likes

Resolved! Global Protect Pre-Logon conflicting with User-ID agent

We are trying to deploy pre-logon, we have security policies around pre-logon users, and then security policies for actual users once they authenticate. Basically, an initial pre-logon rule that allows access to domain controllers, etc., followed by a pre-logon deny all rule, followed by rules for users that have fully authenticated to GP. All...

buck1 by • L1 Bithead
  • 6781 Views
  • 3 replies
  • 0 Likes
  • 1683 Posts
  • 68 Subscriptions
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