Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

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Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

L0 Member

I am unable to connect to any VPN on GlobalProtect when using a computer via Microsoft's Remote Desktop. If I restart the remote computer or "Repair GlobalProtect" in the setup wizard (see picture) it will connect.  However, if I close the remote desktop, the next time I remote in, the VPN will be disconnected and I will not be able to connect again unless I restart or repair.

 

Is this working as intended?

1 REPLY 1

Community Team Member

Hi @CyberT ,

 

When you can't connect, what error do you receive on the client? Also, how do the system logs compare? 

LIVEcommunity team member
Stay Secure,
Jay
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