Unable to connect to VPN with iPhone Personal Hotspot

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Unable to connect to VPN with iPhone Personal Hotspot

L0 Member

Hi All,

My company uses the global protect vpn and I am trying to connect to vpn using the iPhone Personal hotspot and always I face the same issue only in some luck I will be able to connect like 5% success that also I need to restart my MacBook pro multiple times. Please someone give me the exact solution. 

I have tried the following solution but that also seems to be not consistent.

https://www.reddit.com/r/paloaltonetworks/comments/1971ztb/globalprotect_cannot_login_via_iphone_per...

P.S I am uploading my debug logs too

iPhone iOS : 17.5.1

macOS : Sonoma 14.5

GP Version : 6.1.4-711

Please can somebody check and help on the same.

Thanks
Aditya

1 accepted solution

Accepted Solutions

Community Team Member

Hi @adisiri ,

 

Have you tried setting the "Configure IPv6" option to "Link-Local Only"? Im seeing this solves the problem in the discussions.

"I just fixed the problem by playing with my MacBook Wi-Fi settings. In right top corner, choose the Wi-Fi Settings link -> click Details button for xxx's iPhone -> under TCP/IP, configure IPv6 to Link-local only -> Then renew DHCP release."

LIVEcommunity team member
Stay Secure,
Jay
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View solution in original post

2 REPLIES 2

Community Team Member

Hi @adisiri ,

 

Have you tried setting the "Configure IPv6" option to "Link-Local Only"? Im seeing this solves the problem in the discussions.

"I just fixed the problem by playing with my MacBook Wi-Fi settings. In right top corner, choose the Wi-Fi Settings link -> click Details button for xxx's iPhone -> under TCP/IP, configure IPv6 to Link-local only -> Then renew DHCP release."

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.


@JayGolf wrote:

Hi @adisiri ,

 

Have you tried setting the "Configure IPv6" option to "Link-Local Only"? Im seeing this solves the problem in the discussions.

"I just fixed the problem by playing with my MacBook Wi-Fi settings. In right top corner, choose the Wi-Fi Settings link -> click Details button for xxx's iPhone -> under TCP/IP, configure IPv6 to Link-local only -> Then renew DHCP release."


It worked out for me. Thank you!

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