Panorama can't show up traffic log

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Panorama can't show up traffic log

L2 Linker

We have two panorama and HA.

 

Today our active panorama was broken caused by VM datastore issue .

Secondary Panorama taken active role , but We can't see any traffic log at the Monitor tab.

7 REPLIES 7

L2 Linker

jkim3@lvnv-now-mgt-pan(secondary-active)> show log-collector all


Serial CID Hostname Connected Config Status SW Version IPv4 - IPv6
---------------------------------------------------------------------------------------------------------
000710xxxxx  2 esca-now-mgt-pan no Out of Sync 10.1.3-h1 10.53.9.54 - unknown

Redistribution status: none
Last commit-all: none, current ring version 3
SearchEngine status: Active
md5sum updated at 2022/01/13 14:01:27

Certificate Status:
Certificate subject Name: 0e070ba7-7aec-4663-ab53-7a2ea571fec6
Certificate expiry at:
Connected at:
Custom certificate Used:
Last masterkey push status: Unknown
Last masterkey push timestamp: none

Serial CID Hostname Connected Config Status SW Version IPv4 - IPv6
---------------------------------------------------------------------------------------------------------
00071xxxxx 5 lvnv-now-mgt-pan yes In Sync 10.1.3-h1 10.93.9.54 - unknown

Redistribution status: none
Last commit-all: commit succeeded, current ring version 3
SearchEngine status: Inactive
md5sum updated at ?

Certificate Status:
Certificate subject Name:
Certificate expiry at: none
Connected at: none
Custom certificate Used: no
Last masterkey push status: Unknown
Last masterkey push timestamp: none

Cyber Elite
Cyber Elite

Thank you for the post @JeffKim

 

Are your managed Firewalls configured to use both Panorama's IP addresses under: Device > Setup > Panorama Settings > Panorama Servers ?

Is your secondary Panorama using the same time/time zone as managed Firewalls?

Could you confirm that logs are coming by: show logging-status device <Firewall S/N>

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.

1. Yes

2.Yes

3.

Log Collector
'Log Collection log forwarding agent' is active and connected to 10.93.9.54


config Not Available Not Available 0 0 0
system 2022/01/13 14:28:19 2022/01/13 16:46:25 2971756 2971746 4015
threat 2022/01/13 14:27:25 2022/01/13 16:46:25 1766377018 1766377008 2448368
traffic 2022/01/13 14:36:52 2022/01/13 16:48:07 1534220641 1534210553 11715931
hipmatch Not Available Not Available 0 0 0
gtp-tunnel Not Available Not Available 0 0 0
userid 2022/01/13 14:21:37 2022/01/13 16:46:25 169621989 169621979 569726
iptag Not Available Not Available 0 0 0
auth Not Available Not Available 0 0 0
sctp Not Available Not Available 0 0 0
globalprotect 2022/01/13 14:20:13 2022/01/13 16:46:25 3114386 3114376 24217


~
~

L2 Linker

Working with Paloalto support and we found the root cause is ElasticSearch doesn't work between log-collectors.

 

We couldn't fixed the issue and need to clarify it .

What was the solution? We probably have the same problem.

when we had the issue , there was no other way to recover faulty panorama as soon as possible.

the minimum master node is n/2 + 1.
we need 3 log collectors to avoid this issue.

we still use two log collectors.

Cyber Elite
Cyber Elite

Sorry to step in, the requirement for n/2 + 1 was introduced with PAN-OS 10 and later:

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-release-notes/pan-os-10-0-release-information/c...

PavelK_0-1661982785537.png

The behavior with one faulty log collector is therefore expected.

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.
  • 4997 Views
  • 7 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!