RDP connection incomplete

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RDP connection incomplete

L0 Member

Hi Team,

we have allowed RDP port from pan when i see logs its showing action is allowed application is  incomplete &  session end reason -aged out 

user is able to do telnet but when he tries to take RDP its fails please help us.

1 REPLY 1

L5 Sessionator

Hello,

 

I would first verify that the server is receiving the RDP traffic as the server may be dropping the traffic. If you run a packet capture on the server do you see the traffic making its way to the server? If so do you see the server sending traffic back? 

 

If you dont see traffic hitting the server you could check the global counters to see if the Palo is dropping the traffic: How to check global counters for a specific source and destinat... - Knowledge Base - Palo Alto Netw...

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