Prisma Access GlobalProtect Pre-Logon

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Prisma Access GlobalProtect Pre-Logon

L3 Networker

Anyone have any luck with getting GlobalProtect Pre-Logon going wih Prisma Access? Currently testing with an internal CA with bor=th the Root and Intermediate installed in the Mobile User Templete. Client tries to connect and immediately receive an error "Client cert not present". We have tried a self-signed cert and get the same error message. 

PCNSC, PCNSE
1 REPLY 1

L6 Presenter

Sorry for the stupid question but have you uploaded the clent machine certificate to the end users? Also the prelogon uses machine cert, so need to place it in the correct place on the end user devices:

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClEYCA0

  • 2447 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!