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GlobalProtect is Palo Alto Networks network security for endpoints that protects your organization's mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. This page is dedicated to GlobalProtect resources to help you find answers.

Welcome to the GlobalProtect Resource Page

Keeping your remote workforce secure is our priority. GlobalProtect is our network security for endpoints that protects your organization's mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. This page is dedicated to GlobalProtect resources to help you find answers.

Learn from informative videos, engage in community-led discussions, and discover tips and tricks from our blogs and articles—all related to GlobalProtect solutions.

Discussions

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Author	Topic	Views	Replies
J.Madeiro 12-05-2025	Global Protect Blank Screen on Windows 11 Hello, I am having an issue where users go to lunch and the screen times out or the laptop goes to sleep, and they come back to a blank Global Protect... — Read more posted in GlobalProtect Discussions	197	0
DanielKirkham 12-01-2025	RADIUS flows for Authenticating GP with username, password and OTP Hello, I have a working GP configuration that uses client certificate, username and password for authentication, with the username and password valida... — Read more posted in GlobalProtect Discussions	144	0
L.Rozgon972321 12-08-2025	Prevent users to add or modify portals in Gloabal Protect Hi. We want to restrict users to modify or add portals in Global Protect. We still want the users to be able to change between existent portals. Is th... — Read more posted in GlobalProtect Discussions	154	2
T.Yorimitsu 12-03-2025	[Let me know reason & workaround] Global Protect Agent ver6.3.3 “PanPUAC_xxx.dat” does not work (auto create or renew, failed to open). - Let me know reason why “PanPUAC_xxx.dat” does not work (auto create or renew, failed to open), after Windows Update, BIOS Update. - Let me know work... — Read more posted in GlobalProtect Discussions	301	2
basinilya2 12-06-2025	Need a setting to change interfaceMetric 1 to a higher value Hi Community.Every time when GP connects it sets its interfcaceMetric to 1. However, I have a nested VPN with even higher priority so every time I hav... — Read more posted in GlobalProtect Discussions	253	4

Blogs

The Official AI Canvas Prompting Guide: From Data to Decision

11-24-2025 — AI Canvas is your no-code platform for data exploration in Strata Cloud Manager. This essential guide teaches you the 4 Components of an Effective Prompt—Subject, Action, Filters, and "How-to-Count...

Label: ADEM AI Canvas AI Dashboards AI-driven security CDSS GlobalProtect NetSec Admin Network Admin Prisma Access Prompting Reporting Security Admin Strata Cloud Manager Threat Analysis Troubleshooting
471 published by vangupta in Community Blogs
11-24-2025 edited by kiwi

Mastering GlobalProtect: Key Insights from the September 2024 Fuel Workshop

09-19-2024 — We had an engaging and informative September session of the Fuel Workshop, focusing on GlobalProtect troubleshooting techniques over two insightful days.

Label: Fuel Workshop GlobalProtect
3351 1 published by emgarcia in Community Blogs
09-19-2024 edited by emgarcia

GlobalProtect 5.1 EoL and 5.2 EoE Communication

08-01-2023 — NGFW and Prisma Access Customers running GlobalProtect 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above.

Label: GlobalProtect GlobalProtect 5.0 Network Security Management NGFW Prisma Access
8052 1 published by jforsythe in Community Blogs
07-28-2023 edited by jforsythe

GlobalProtect 6.2 New Features

05-26-2023 — Read on to learn about all the new features introduced with the release of GlobalProtect 6.2.

Label: GlobalProtect Network Security Prisma Access
12009 4 published by JayGolf in Community Blogs
05-26-2023 edited by jforsythe

Prisma Access 4.0 Adds Explicit Proxy Support to GlobalProtect Agent 6.2

05-24-2023 — Prisma Access 4.0 takes the GlobalProtect Agent v6.2 to the next level by introducing explicit proxy support, enhancing its functionality and features.

Label: Explicit Proxy GlobalProtect GlobalProtect App New Features Primsa SASE Prisma Prisma Access Prisma Access 4.0 Upgrade Proxy SASE
8836 1 1 published by kiwi in Community Blogs
05-26-2023 edited by jforsythe

Articles

Seamless Single Sign-On with Palo Alto Networks GlobalProtect

07-07-2025 — The Challenge: Balancing Security and User Experience In the modern era of work where users, apps, devices, and data can reside anywhere and everywhere,enterprises are faced with an expanding attack surface and are required to provide an exceptional, frictionless experience for users. This is w... — Read more

Labels: Global Protect GlobalProtect
3673 3 published by ror in GlobalProtect Articles
07-08-2025 edited by emgarcia