02-10-2026 05:22 AM
Hello @tlmarques ,
Thank you for the response.
The evolution of the Cortex XDR interface from version 3.X to the current platform design focuses on a drill-down philosophy intended to provide a macro-level overview for immediate triage while housing deep forensic data within specific investigation views. While this may initially feel like it requires more clicks, several features are specifically designed to streamline access to logs and the overall “story” of an event.
To reduce clicks and maintain context while investigating, customers should utilize the following interface capabilities:
Mailbox (Detail) View:
This layout splits the incident screen into two panes. The left pane lists incidents, while the right pane displays the details of the selected incident. This allows analysts to view incident context, alerts, and summaries without navigating away from the main list.
Forensics Highlights:
In the Causality Card view, the Forensics Highlight screen acts as a visual tool to categorize and emphasize the most critical artifacts such as alerts, files, domains, URLs, and IP addresses. This prevents analysts from having to search through complex process graphs for key data points.
Quick Launcher:
Available as an in-context shortcut from anywhere in the console, it allows users to search for information and perform common investigation tasks without manual menu navigation.
To understand the specific steps an actor took (the micro view), analysts should leverage the following paths:
Causality Chain:
Instead of manually correlating individual log entries, Cortex XDR automatically connects events into a causality chain. This presents the sequence of activity—such as process execution, network connections, and file modifications—that led to an alert.
Alert Insights vs. Raw Data:
The Alert Insights page provides a simplified summary for rapid triage.
To access detailed telemetry or “important logs,” analysts can right-click an alert and select Investigate Causality Chain or View Correlated Events to jump directly into the raw XQL event data.
Debug Alert (Advanced):
For the most granular technical details, analysts can hold the Alt key while right-clicking an alert and selecting Debug Alert to view the underlying JSON structure.
The current interface is built around the concept of causality, with the goal of presenting security events as a coherent story. By aggregating large volumes of telemetry into incidents and causality chains, the platform minimizes noise and helps analysts focus only on data that is relevant to the investigation.
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Thanks & Regards,
S. Subashkar Sekar
