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Who rated this post

kiwi
Community Team Member

‎11-10-2022 04:54 AM

Hi @MikeBurrill ,

 

Please confirm that all of the required elements are filled out.

The button to file a support case won't light up unless ALL of the required form fields are checked as displayed in the screenshot:

 

kiwi_0-1668084849220.png

 

Kind regards,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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