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Who rated this post

kiwi
Community Team Member

‎08-26-2024 08:26 AM

Hi @sruddy ,

 

It shouldn't take this long.

 

You can check the auth-codes linked to your device in the support portal under Products > Assets:

kiwi_1-1724685873639.png

 

If you can't find them there then I suggest creating an administrative case with support to get your auth-codes:

kiwi_0-1724685281531.png

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
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