01-08-2016 08:10 AM
Our VPN users are complaining that after being connected for over 1 hour they get disconnected by global protect. They have to close global protect and reopen to connect back. We have remote customer service agents that get disconnected up to 4 to 5 times a day. We are running global protect version 2.3.3-5. We have opened a ticket with support and have escalated and had no success. Anybody else having this issue? Any luck getting resolved.