Hi All, I am in the process of raising a TAC case but I am required to generate a TSF to be added to the case . This is for a NGFW that is managed via SCM . Any ideas how to do that ? Thanks in advance
New to Prisma/ADEM and GlobalProtect in a SASE environment. I'm using ADEM/Activity Insights to troubleshoot a user experiencing Citrix Disconnects. We noticed high Memory Utilization (> 85%) and believe that is it. However, I'm perplexed- ADEM shows two ~ 5-minute gaps in Synthetic Performance Metrics graphs in the user's Experience graphs b...
Being a network security practitioner has never been more demanding. Networks are growing in scale and complexity, so managing security configurations manually has become slower, riskier, and increasingly difficult to maintain. Hand-keyed changes inevitably introduce mistakes, and without a centralized system, live environments easily fall out o...
Original Post -SCM Device Restart Incidents — False Positive Notification Initial update at 9PM Apr 22, 2026 by AIOps engineering team Updated April 26, 2026 by AIOps engineering team Updated June 4, 2026 by AIOps engineering team June 4 Update The Device Restarted alert has been re-enabled in production as of June 4, 2026. Following extensiv...
This is to inform you of a known issue affecting Firewall Restart Incidents in Strata Cloud Manager (SCM). What happened Beginning April 16, 2026, a subset of customers received a high volume of "Device Restarted" incidents for firewalls and Panorama instances that had not actually restarted. These were false positives caused by a defect introdu...
Hello all, Where is the installation paths for Cortex located. I see two paths I need to know which one is more true for a script i am creating. C:\ProgramData\CyveraC:\Program Files\Palo Alto Networks\Traps
Hello team:Do you know why, when generating a BPA report, it returns the following error: "Invalid configuration in TSF."Regards.
I've just begun deploying Strata Cloud Manager for my NGFWs.What is the correct way to upload a working NGFW's configs to Strata Cloud Manager, such that its configs can be turned into a template that can be synced to other NGFW's in SCM? As SCM has no configs in it yet, I don't want my NGFW's configs to get erased and set to zero when first sy...
Apart from the features difference listed below https://docs.paloaltonetworks.com/strata-cloud-manager/activation-and-onboarding/strata-cloud-manager-licenses-and-support If the Pro features and SLS is not required, what any other concern of using Essentials? in the support-wise. will can I open a case to TAC if using SCM Essentials?
Greetings, As of a few weeks ago I am unable to see devices in Strata Cloud Manager > Insight > Device Security when using a Firefox browser. The version of Firefox I am on is 149.0.2. Does anyone know when this will be resolved?
Dear Palo Alto Community, the customer made a mistake by configuring on Strata Cloud Manager the wrong IP address on an aggregate interface and because of that change the FW lost the connection to Internet (and also to Strata) causing also a lot of network issues on that specific site. In order to solve the issue we ovverride locally on the ...
Hi everyone, for lab purposes I set up a VM-50 eval instance, onboarded it to Strata Cloud Manager and tried to do the first push. The initial push couldn't be completed, throwing the error: Error: Total number of security profiles (47) exceeds platform capacity (38) I tried to remove the default global snippets from the config, which comes...
Is there anyway to filter out, without disabling logging for this traffic, certain networks/zones such as our guest wifi network? Having this data show up in insights makes it hard to spot problem traffic on our network etc
Hello everyone I'm trying to modify a setting that was applied to the NGFW from a snippet that wasn't configured as a variable (DHCP server subnet mask). I've tried changing it from the device's Scope, but it's not working. Does anyone have any idea how to fix this? Thanks. Regards.
Dear Team, I experiencing a problem related to HA for my two Palo Alto 440 FW. I attach two FW to SCM, so SCM manage this two device. I configured HA Active/Passive for this devices and after that I lost connection to second (passive) FW. Like in screenshot: I thinking that this is related that second is a Passive and not generate any traffic...
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Facing issue in application access & health status shows as down in Prisma ZTNA Connector.
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Global Zones / Rules
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Getting Started with the Strata Cloud Manager Terraform Provider
