This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Scheduled Maintenance: November 14–15 (starting Nov. 14 at 12:00 AM PST)
LIVEcommunity will temporarily operate in read-only mode as we prepare to welcome Idira!
Public content will remain accessible, but log-ins, posting and community interactions will be paused during this period. Thank you for your patience!
Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
About Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.

Discussions

Start a conversation

Security Posture Settings are now moved to Incident Settings

Overview Strata Cloud Manager now organizes Security Posture Settings under the Unified Incident Framework (UIF) to deliver a unified and contextual incident management experience. Key Changes at a Glance What moved? The page for configuring and managing custom Security Posture checks. Old Location: Configuration > Posture > Settings New ...

0.png
1.png
2.png
3.png

Introducing ESA Pro with Strata Cloud Manager Pro: Unified Management and Operations solution along with Enhanced Support

Palo Alto Networks has announced a new ESA PRO offering, which now includes SCM Pro (Strata Cloud Manager Pro) at a value-added price. This enhanced offering brings together enterprise-grade support and unified management and operations capabilities in a single package. The Core ESA, now supercharged with SCM Pro, is designed to strengthen secur...

Announcing the Unified Incident Framework (UIF) in Strata Cloud Manager

We are excited to announce the rollout of the Unified Incident Framework (UIF), a new approach to identifying, managing, and resolving issues in your Network Security deployment. The UIF provides a more consistent, actionable way to maintain the health, performance, and security posture of your network. 1. What is the UIF? Why is it needed? The ...

SCM IOT device details not showing Utilization tab

Hello community,I have this issue with IOT devices. The "Utilization" tab in device details is not present for those devices that the Model and Serial Number are missing, no matter if the device is currently in use or not, its status or theOS.All these devices were added almost three months ago, and they are working fine, data is present.Is just...

All devices assets-mod.jpg
No utilization - No serial - In use-mod.jpg
Utilization with serial-mod.jpg

Custom Report?

Hi experts, Report only got a few templates We could not find any procedure to custom our own reports or using dashboard (like Cortex XDR) as a report, is it possible? Strata Cloud Manager

Preview of Upcoming Navigation Changes in the Strata Cloud Manager User Interface

We’re updating the Strata Cloud Manager UI to make it easier to navigate and more efficient to use. These upcoming changes are based on your feedback and aim to reduce the time and effort it takes to find and manage key features. With this update, you’ll spend less time switching between sections and more time focusing on your network and secu...

Screenshot 2025-06-06 at 6.18.13 PM.png

ION 3102V BGP issue

In ION 3102v, BGP doesn't come with core peering and all configuration seems ok. other ION 3102v have similar. Device has been re-configured after rebooting the device but still same status. Software version - 6.4.2-b16 configuration but the problematic ION show message - ION-3102v#dumo routing peer status BGP Peer IP : X.X.X.X% BGP instance n...

User Id Mapping/redistribution both in Strata and on a Windows DC

Does anyone have a step by step guide of setting up a User Id agent on a DC, mapping Ip to users and redistributing this data in Strata Cloud Manager. Currently, the User ID agent is pulling data from the servers and has IP-User entries. However, only mobile users are being mapped in the Firewall logs in Strata. Also, the user Id agent does not...

T.OluOjo by • L1 Bithead
  • 3199 Views
  • 5 replies
  • 0 Likes

SCM Essentials - No interfaces in Routing and Zones

Hi There,Sorry if this is a stupid question, its my first palo alto deployment in Strata Cloud manager.I have configured several layer3 interfaces and sub-interfaces and pushed them down to the firewall.However when I go to create Zones and attach them to a Virtual Router, I have no options for interfaces. I tried manually typing out the interfa...

jordan_1-1753334441395.png
jordan_2-1753334462421.png
jordan_3-1753334512602.png
jordan_5-1753334584956.png
jordan by • L1 Bithead
  • 5271 Views
  • 5 replies
  • 0 Likes

Resolved! SCM vs SASE for SDWAN Link Quality

How do I get to the information for link quality for a single site in SCM? the graphs in the old SASE portal were very useful . path to get there in SASE: Monitor>Activity>Link Quality and enter a specific site I wanted to view. In SCM : Monitor > branch sites > Prisma SDWan not seeing the info that was useful with the overall l...

Strata Cloud Manager Alerts/incidents Management

Hi, I was hoping someone could assist me or point me to a article that I might've missed. I'm working on SCM and struggling to close incidents. I can only suppress them, however, I can see that there are closed incidents in the history. I would like to make use of ServiceNow and want to have it close incidents/alerts.

Can I use SCM Pro only for log connection purposes?

Hi Recently a customer contacted us about purchasing Panorama or SCM Pro due to log retention issues. Can SCM Pro be used for simple log collection, reporting, and monitoring purposes? Otherwise, is it a prerequisite to connect SCM with the firewall? (The connect I mentioned refers to the existing 'panorama managed mode') For reference, the ...

SCM GP User Certificate Renewal Process

The below are the steps to renew GP certificate for Prisma Access on Strata Cloud Manager *Note in this example we are using Azure as the IDP Make sure to delete the old certificate on the Azure SAML IdP side Then export the new SAML metadata XML file (which has only the new certificate) from Azure IdP In Strata Cloud Manager(SCM), navigate...

nayubi by • L1 Bithead
  • 2036 Views
  • 0 replies
  • 0 Likes

Resolved! Predefined widgets for Enterprise IoT gone

Hello, We currently use an Enterprise IoT license and manage this tool through Strata Cloud Manager. Until recently, we were able to access IoT Security pre-defined widgets via: Strata Cloud Manager > Insights > Administration > Custom Dashboard > Pre-defined Widgets Although publishing custom dashboards wasn’t available, we coul...

Prisma SD-WAN sites cannot connect to Prisma Access - Error "Inner ip pool usage reach limitation and need update"

We are getting an error when going to any branch site and try to connect to Prisma Access. The error states "Inner ip pool usage reach limitation and need update" We have added an additional subnet and still the issue remains. This is under Manage -> Prisma SD-WAN -> Resources -> SASE Connectivity. In that page it's under "Branch Si...

NevinN by • L0 Member
  • 1214 Views
  • 0 replies
  • 0 Likes
  • 73 Posts
  • 49 Subscriptions
Top Liked Authors
View All
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks