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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
About Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.

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SCM Essentials - No interfaces in Routing and Zones

Hi There,Sorry if this is a stupid question, its my first palo alto deployment in Strata Cloud manager.I have configured several layer3 interfaces and sub-interfaces and pushed them down to the firewall.However when I go to create Zones and attach them to a Virtual Router, I have no options for interfaces. I tried manually typing out the interfa...

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jordan by • L1 Bithead
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Resolved! SCM vs SASE for SDWAN Link Quality

How do I get to the information for link quality for a single site in SCM? the graphs in the old SASE portal were very useful . path to get there in SASE: Monitor>Activity>Link Quality and enter a specific site I wanted to view. In SCM : Monitor > branch sites > Prisma SDWan not seeing the info that was useful with the overall l...

Strata Cloud Manager Alerts/incidents Management

Hi, I was hoping someone could assist me or point me to a article that I might've missed. I'm working on SCM and struggling to close incidents. I can only suppress them, however, I can see that there are closed incidents in the history. I would like to make use of ServiceNow and want to have it close incidents/alerts.

Can I use SCM Pro only for log connection purposes?

Hi Recently a customer contacted us about purchasing Panorama or SCM Pro due to log retention issues. Can SCM Pro be used for simple log collection, reporting, and monitoring purposes? Otherwise, is it a prerequisite to connect SCM with the firewall? (The connect I mentioned refers to the existing 'panorama managed mode') For reference, the ...

SCM GP User Certificate Renewal Process

The below are the steps to renew GP certificate for Prisma Access on Strata Cloud Manager *Note in this example we are using Azure as the IDP Make sure to delete the old certificate on the Azure SAML IdP side Then export the new SAML metadata XML file (which has only the new certificate) from Azure IdP In Strata Cloud Manager(SCM), navigate...

nayubi by • L1 Bithead
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Resolved! Predefined widgets for Enterprise IoT gone

Hello, We currently use an Enterprise IoT license and manage this tool through Strata Cloud Manager. Until recently, we were able to access IoT Security pre-defined widgets via: Strata Cloud Manager > Insights > Administration > Custom Dashboard > Pre-defined Widgets Although publishing custom dashboards wasn’t available, we coul...

Prisma SD-WAN sites cannot connect to Prisma Access - Error "Inner ip pool usage reach limitation and need update"

We are getting an error when going to any branch site and try to connect to Prisma Access. The error states "Inner ip pool usage reach limitation and need update" We have added an additional subnet and still the issue remains. This is under Manage -> Prisma SD-WAN -> Resources -> SASE Connectivity. In that page it's under "Branch Si...

NevinN by • L0 Member
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ztna connector about

  Q1：Why doesn't the tunnel come up when I install the ZTNA connector on VMware? Q2：After initially configuring the ztna connector, is it normal for the tunnel status to be down?

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SSPM Github Enterprise

Wondering if Palo SSPM covers both Github Enterprise Cloud and Server. Anyone successfully using both configuration and identity for Enterprise Cloud

C.Vogel by • L0 Member
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Prisma access

Hi, I want to use the GP agent also with our offices. when users are at home - everything goes to Prisma cloud. when users are at the office just the WAN traffic (which is everything but 5 domain names) will go to the Prisma cloud. the users will have the GP installed and a pre-logon will be configured. the GP will know how to recognize ...

m.Zrihen by • L1 Bithead
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Strata API request to list all devices

Hello,I did request the token using client_id, Secret_id and TSG id. once token created, I launched the following api request as per pan-dev documentationcurl -L "https://api.strata.paloaltonetworks.com/config/setup/v1/devices" -H "Accept: application/json" -H "Authorization: Bearer <token> " . i got number of devices is zero. however we h...

Prisma Access/Cloud Identity Engine with Okta IDP – Issue with Group Changes

We're encountering an issue when moving users between Okta groups. In the Cloud Identity Engine (CIE), we observe that the user's group membership updates correctly. However, the firewall is not reflecting this change; the user loses access permissions associated with both the new and the old groups. Additionally, firewall logs show the source u...

Policy Analyzer

Does PA have a tool like Policy Analyzer that I can run if I don't user Strata Cloud Manager? We are still using Panorama and direct firewall management but would like an automated tool to look over our policies.

Custom Report on Specific Rule and User Group in Strata Cloud Manager

Hi Experts, I’m trying to generate a report in Strata Cloud Manager focusing on a specific security rule and a particular Active Directory (AD) user group. My goal is to understand usage patterns, specifically related to Online Storage, Public Email, Social Media, and Online Streaming. Ideally, the report should include URL categories, top users...

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