Hi, all, First, my customer doesn't buy "URL Filtering" license. I use the "Custom URL Category" in the "URL Category" column at Security rules, as the attachement named "security-rules.png". https://live.paloaltonetworks.com/servlet/JiveServlet/download/2-5074/security-rules.png But, I see many category named "not-resolved" in URL Filtering log, as the attachement named "url-filtering.png" https://live.paloaltonetworks.com/servlet/JiveServlet/download/2-5108/url-filtering.PNG I check these "not-resolved" URL Filtering logs' detail, all of them doesn't record the rule name that they was matched, but all of them's detail have a threat log in the "Related Logs", as the attachement named "url-filtering_detail.png". https://live.paloaltonetworks.com/servlet/JiveServlet/download/2-5073/url-filtering_detail.PNG But, I don't find the related log in Threat log. My questions are : - Why does the "not-resolved" URL Filtering logs be generated ? - Is it my configuration's issue ? or other reason cause it ? - How to resolve this issue ? or debug this issue ? Do I need open a case to ask for help ? Please help me, Thanks, Sample Wu
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