The one thing that is nice about an outside entitiy like CPUG or PANUG would be that the content would be indexed by Google and would be accessible by anyone, regardless of the status of a support contract...I think that not requiring someone to have a support contract with a company is a big reason to argue in favor of such a community (be it CPUG or PANUG) - you exclude a lot of young aspiring firewall admins by requiring a support contract before you can log in to Palo Alto Networks' communities.
Yes totally agree, but requiring a serial number to sign up for the community/support access keeps the crap out.. I really like the the expertise in this community, very high level and of great value for everyone !
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