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10-06-2022 05:22 PM
Hi Team.
We design and build applications for many industries.
These applications include Estimation and Project Management software
Currently, one of our application EXE's are triggering alerts on VirusTotal.com, and we need to have this cleared as the files are safe.
What I am looking for is not only getting this whitelisted, but an explanation as to WHY this is flagged.
EPSnapShot.exe
https://www.virustotal.com/gui/file/a7b2638f795a44ecb3e1fbbc9ac4546ac5061a0e097df4fb9218ba7518cc0651...
Palo Alto Networks Generic.ml
While we are certainly looking into signing our source code moving forward, we need to understand what the cause of this trigger is.
Signing will just authenticate us as being a legitimate business, which we are, established in 1997, but not eradicate the engine triggers.
We deliberately obfuscated source code data in order to protect our Intellectual Property. Standard practice for any code written IP.
If AV engines such as yours are flagging us for this practice, what can be done our end to minimise the footprint or flagging triggers?
Kind Regards
Adrian
Pronamics Support
10-06-2022 06:32 PM - edited 10-06-2022 06:45 PM
File submitted for review.
10-06-2022 06:39 PM
Also wanted to add if you're wanting to know why this file is being flagged, looking at the Behavior tab in VT will give you that information:
https://www.virustotal.com/gui/file/a7b2638f795a44ecb3e1fbbc9ac4546ac5061a0e097df4fb9218ba7518cc0651...
10-06-2022 06:55 PM
Agree about signing.I brought this up a few months ago when I started. This process has begun. Just also need this file cleared. Appreciate the quick response to my post. Cheers.
10-07-2022 04:28 PM
a7b2638f795a44ecb3e1fbbc9ac454
This file is no longer seen as malware
10-09-2022 03:31 PM
Thank you, appreciate the assistance.
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