False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

False Positive Removal Request

L1 Bithead

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

File Hash: f585032087153bc382538ea3d104496b2df41d2cc20153e7e6bf9e0ea79d6876

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/8739787eef71a2ec7126e6b59c0515f4ac6841dd7c7e01da0b0c768ed53f7c87/anal...

Description: False positive detection in boost_speed_stub_installer(12).exe with Palo Alto Networks definition version 20170426 on VirusTotal.

 

File Hash: 8739787eef71a2ec7126e6b59c0515f4ac6841dd7c7e01da0b0c768ed53f7c87

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/f585032087153bc382538ea3d104496b2df41d2cc20153e7e6bf9e0ea79d6876/anal...

Description: False positive detection in boost-speed-setup(10).exe with Palo Alto Networks definition version 20170426 on VirusTotal.

 

Thanks in advance and have a great day!

1 accepted solution

Accepted Solutions

These are resolved.

View solution in original post

2 REPLIES 2

L7 Applicator

Under investigation.

These are resolved.

  • 1 accepted solution
  • 2889 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!