False Positive Removal Request

[aliya.kamaletdinova]

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: ee8c1bafa2db444944350ece9db6fd44885bc2c80db3219f53296a1d5be5db5a

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/ee8c1bafa2db444944350ece9db6fd44885bc2c80db3219f53296a1d5be5db5a/...

Description: False positive detection in internet-optimizer-setup.exe with Palo Alto Networks definition version 20170502 on VirusTotal.

2/ File Hash: ab9a8f4c6e105670b7e916b190da37833d4b4d26323899cc8d99fff753e37a5e

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/ab9a8f4c6e105670b7e916b190da37833d4b4d26323899cc8d99fff753e37a5e/...

Description: False positive detection in source-velis-stub-pc-repair-setup.exe with Palo Alto Networks definition version 20170502 on VirusTotal.

3/ File Hash: d781fc52aa98adb5cdde7ad950fa936434881ef8c7f455e48cb2dc8769048a4f

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d781fc52aa98adb5cdde7ad950fa936434881ef8c7f455e48cb2dc8769048a4f/...

Description: False positive detection in ppc-pc-speed-up-setup.exe with Palo Alto Networks definition version 20170502 on VirusTotal.

4/ File Hash: eaec1875f4605808b0c03bdb317daac3a2b643211402cfffcc94e2e22b14e655

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/eaec1875f4605808b0c03bdb317daac3a2b643211402cfffcc94e2e22b14e655/...

Description: False positive detection in Asus-driver-updater.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

Thanks in advance and have a great day!

[maurisy · Accepted solution]

forwarded to engineering for review

[goku123]

Resolved.