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05-23-2018 08:45 AM
Hello,
One of our files has been flagged as a threat, but we believe this to be in error. I'd like to request that the file be reviewed.
File Hash: SHA-256 b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e
Link to Virustotal report for the file: https://www.virustotal.com/#/file/b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e/d...
Current VirustTotal Verdict: detected as a threat(generic.ml)
Description: We develop call recording software and this file is just used to uninstall one of our applications from a user's system.
Let me know if you require any additional information.
Thank you
05-24-2018 08:51 AM
The sample was found to be benign and the associated antivirus signatures will be removed with tomorrow's release of our Antivirus database.
05-23-2018 09:59 AM
b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e has been submitted for verdict re-consideration
05-24-2018 08:51 AM
The sample was found to be benign and the associated antivirus signatures will be removed with tomorrow's release of our Antivirus database.
05-24-2018 08:57 AM
Excellent, thank you so much!
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