False Positive submission: Outbyte PCRepair

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Highlighted
L3 Networker

False Positive submission: Outbyte PCRepair

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

 

Software Name: Outbyte PCRepair

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Detection on VirusTotal: generic.ml

SHA256: b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b

VirusTotal scan: https://www.virustotal.com/#/file/b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b/d...

 

Please let me know if I need to provide any additional information.

Thank you in advance,

Elena


Accepted Solutions
Highlighted
L3 Networker

Hello, 

 

The verdict for this file has been changed to benign. 

View solution in original post


All Replies
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L2 Linker

Please submit the following information in the order listed below so that our team can investigate your claim and change verdicts when warranted.

 

File Hash: <hash>

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <verdict>

Description: <description>

Highlighted
L3 Networker

Hello,

Thank you for the information.

We have just fixed minor bugs and released a new version of Outbyte PCRepair.

It is not being detected by Palo Alto at the moment, but can I request to whitelist it since we had a false positive previously.

 

File Hash: 05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e

Link to Virustotal report for the file: https://www.virustotal.com/#/file/05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e/d...

Current VirustTotal Verdict: 1/70

Description: Outbyte PCRepair optimizes PC for top performance. It finds and fixes what’s causing speed and stability problems on the PC.

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

 

Thank you,

Elena

Highlighted
L3 Networker

Hello. 

 

I have put this file in for review. 

Highlighted
L3 Networker

Hello, 

 

The verdict for this file has been changed to benign. 

View solution in original post

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