False Positive submission: Outbyte PCRepair

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

False Positive submission: Outbyte PCRepair

L3 Networker

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

 

Software Name: Outbyte PCRepair

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Detection on VirusTotal: generic.ml

SHA256: b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b

VirusTotal scan: https://www.virustotal.com/#/file/b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b/d...

 

Please let me know if I need to provide any additional information.

Thank you in advance,

Elena

1 accepted solution

Accepted Solutions

L3 Networker

Hello, 

 

The verdict for this file has been changed to benign. 

View solution in original post

4 REPLIES 4

L5 Sessionator

Please submit the following information in the order listed below so that our team can investigate your claim and change verdicts when warranted.

 

File Hash: <hash>

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <verdict>

Description: <description>

Hello,

Thank you for the information.

We have just fixed minor bugs and released a new version of Outbyte PCRepair.

It is not being detected by Palo Alto at the moment, but can I request to whitelist it since we had a false positive previously.

 

File Hash: 05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e

Link to Virustotal report for the file: https://www.virustotal.com/#/file/05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e/d...

Current VirustTotal Verdict: 1/70

Description: Outbyte PCRepair optimizes PC for top performance. It finds and fixes what’s causing speed and stability problems on the PC.

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

 

Thank you,

Elena

Hello. 

 

I have put this file in for review. 

L3 Networker

Hello, 

 

The verdict for this file has been changed to benign. 

  • 1 accepted solution
  • 3642 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!