09-20-2017 06:41 PM
We have three PA firewall ASG's running in our environment. Everything was working fine since 23rd of August. On 23rd of August two of the firewalls have gone down and as a part of predefined auto scaling policy, two new PA ASG/firewalls spun up with issues. The bootstrap process for both of them have issues as they have not been updated with 'NAT-commit-success" under tags in AWS. Can anyone confirm what the issue may be? How can we confirm if the bootstrap is successful and where can we troubelshoot the issue? P.s we are able to login to the console of both the firewalls but they are still out of service under ELB which is very strange . Please advise
09-20-2017 10:43 PM - edited 09-20-2017 10:44 PM
Oh...and as Warby suggested, please do open a TAC ticket o you can get the proper and timerly support you need.
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