Palo Alto Admin password reset in AWS

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Palo Alto Admin password reset in AWS

L0 Member

Hi There,

 

If you encounter issues with forgotten admin or user passwords and are unable to log in to the firewall, you can access the firewall EC2 instance using the instance key pair and reset the admin password from there. There's no requirement to enter maintenance mode or perform a factory reset on the firewall.

 

  • Enter the following command to log in to the firewall:
    ssh-i
    <private_key.pem>
    admin@
    <ip_address>
  • Configure a new password, using the following command and follow the onscreen prompts:
    configure
    set mgt-config users admin password

 

 

Thanks!

1 REPLY 1

Community Team Member

Thanks for sharing @anuragk ! Logging in via private key comes in handy. 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 2130 Views
  • 1 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!