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03-26-2024 02:09 AM
Hi There,
If you encounter issues with forgotten admin or user passwords and are unable to log in to the firewall, you can access the firewall EC2 instance using the instance key pair and reset the admin password from there. There's no requirement to enter maintenance mode or perform a factory reset on the firewall.
Thanks!
03-27-2024 10:05 AM
Thanks for sharing @anuragk ! Logging in via private key comes in handy.
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