How to delete files in Palo Alto to reduce disk usage

[akinrolabuo]

Hi All,

I suddently could not log into my PA-200 device, because of what I think is a disk space usage issue.. Can any inform me how to delete files in /dev/sda2 which currently says is 100% used.

I will appreciate a prompt response

[cstancill · Accepted solution]

Open a case with support to take a look at this issue (they will be able to help clear up some space as well). For some partitions you can clear space yourself (/opt/panrepo for example).

[kprakash]

Deleting files requires root access, and that can be provided only by the TAC. Please call our support number or open a ticket with us.

[mschuricht]

TAC can help and they will also need to open a bug so we manage the files correctly and this situation is avoided for future customers.

[bdeschut]

These are command for a Panorama, but I think some of them can be applied to your PA-200, syntax might be different though:

delete anti-virus update <value> (erase few oldest versions)

delete content update <value> (erase few oldest versions)

delete core file <value> (you can try but I think you don't have any core files to delete)

delete report custom scope shared report-name <name> (delete only reports you don't need any more and only if they use considerable amount of space)

delete report predefined scope shared report-name <name> (delete only reports you don't need any more and only if they use considerable amount of space)

delete report summary scope shared report-name <name> (delete only reports you don't need any more and only if they use considerable amount of space)

delete software version <version> (delete only PAN-OS 5.0.1, nothing else if you are running 5.0.x)