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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 225 Views
  • 0 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 23201 Views
  • 43 replies
  • 33 Likes

global Protect

Hi All,I tried to configure Global protect on my PA500. According to docuementation available on site, I configured Global Protect Cert Auth but If I try to create a Global Protect server cert signed by GP Cert auth, I have an error (Failed to genera...

VinceM by L5 Sessionator
  • 1497 Views
  • 2 replies
  • 0 Likes

Resolved! Reach Management Interface via SSL-VPN

Hi all,I have a little problem, I've installed a PA-500 and configured SSL-VPN, it works fine, I can reach the internal network correctly but I can't reach the management Interface.This is the scenario:VPN Clients:IP: 10.31.31.10-10.31.31.254Manageme...

triitech by L1 Bithead
  • 1039 Views
  • 3 replies
  • 0 Likes

youtube won't work with web-advertisements being blocked

Does anyone know how to get around this? We have enable web-advertisements to be blocked within our URL filering. When going to www.youtube.com and some other sites, the site is there but will not play content.Any ideas how to get the best of both wo...

kamish by L3 Networker
  • 3176 Views
  • 13 replies
  • 0 Likes

Palo Alto Dev Adapter for BBNA

Hi,does anybody know whether there is a working device adapter for Palo Alto Firewalls (Version 3.1.7) for integration into BBNA (BMC BladeLogic Network Automation)?If there's none, I'll probably have to write a simple adapter myself.Thanks!

Can ts-agent support xen-desktop?

Hi all.I find that PANOS 4.0.1 release note and PAN support XEN-APP6. but I could not find something about xen-desktop. I want to know that TS-agent can support xen-desktop or not. if PA can not, when will PA support xendesktop as user-id agent?Thank...

ttongfly by L3 Networker
  • 564 Views
  • 1 replies
  • 0 Likes

Support Palo-Alto on Opera

Hi,I'm using Opera in many cases and I have some issue with my browser as it looks like it is not supported but when using functionalities from Opera to be seen as firefox it works but sometimes fails.Can you have Opera supported pleae .I have alos i...

4.0.1 Unable to commit error "drop-packets is unexpected"

After upgrade from 3.1.7 to 4.0.1 and while attempting to configure the botnet reports; I tried to commit and recieved this error:profiles -> spyware -> Spyware-Alert -> phone-home-detection -> custom -> 12656 -> action -> drop-packets is unexpectedI...

b1989j by L1 Bithead
  • 637 Views
  • 3 replies
  • 0 Likes

Custom App with Dynamic

If I have a custom application which uses default port as tcp/dynamic, and then on the application override policy, I define a TCP range, say 9400-9699, and configure a policy which allows this app, with service as 'application-default', what would b...

bbivolaku by Not applicable
  • 1005 Views
  • 1 replies
  • 0 Likes

HA synchronization failures - what would cause?

Hi.I have a pair of PA2050's in a HA configuration which run just fine - I've had successfull failover (for software upgrades) without issue.Occasionally (once a week, maybe), I notice int he High Availability section of the dashboard the section tit...

dagibbs by L4 Transporter
  • 1451 Views
  • 4 replies
  • 0 Likes

Resolved! IE9 breaks redirect to Case Management?

After upgrading to IE9 I can't seem to get properly redirected to the Case Management page from the general support langing page https://support.paloaltonetworks.comInstead I get redirected to a page (on htps://na5.salesforce.com site) with this erro...

KGC by L3 Networker
  • 636 Views
  • 3 replies
  • 0 Likes

Identifying applications inside ssl without decrypting

We have a large amount of ssl traffic which we would like to better break out and identify for clearer reporting. For the most part this is inbound traffic destined to our public application servers, so we know what it is without decrypting it, but i...

KGC by L3 Networker
  • 879 Views
  • 1 replies
  • 0 Likes

Application vs Service

I have a server that I can create a rule with Applications (e.g web-browsing, ssl), but I also need to open up specific ports (e.g udp-20). Do I need to create 2 separate rules (ie are the Application/Service fields an "and") or can I use 1 rule (App...

bhelman by L2 Linker
  • 1254 Views
  • 2 replies
  • 0 Likes
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