Alert/Incident handling process template

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AsifSid
L1 Bithead

Alert/Incident handling process template

Hi All,

 

Does any one have a sample template or document for Cortex alert /incident managment procedure.

 

 

Regards

Asif Siddiqui

gjenkins
L4 Transporter

Hi AsifSid,

 

Here's a good document on investigating and managing incidents within Cortex XDR. It provides an in-depth walkthrough around incidents, including taking ownership, adjusting the status, reviewing details, gathering more information from external integrations, and taking action. There's even a video that you could watch to understand more about incident management here.

 

Finally, Cortex XDR recently rolled out a new feature called Remediation Suggestions. I'd recommend reviewing this video to understand its capabilities and how it can help you better-manage your incidents.

 

Please give these materials a look and let me know if you are looking for something else in particular.

 

--gjenkins
AsifSid
L1 Bithead

Thank you so much Gjenkins

 

 

Regards

Asif Siddiqui

gjenkins
L4 Transporter

No problem, @AsifSid! Glad to help.

--gjenkins
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