Auto-Upgrade - path of installer

[Joe_Carissimo]

Hi All, we are planning to enable the auto-upgrade feature in our environment. One of the questions I was asked is what directory does the package get pushed to and installed from?

For example, does a package get pushed to C:\Windows\Temp and then install. I'm being asked by our internal Engineering team.

Any info would be helpful. 

Thank you,

Joe

[anlynch]

Hi @Joe_Carissimo,

Thanks for reaching out on LIVEcommunity!

It looks like you're looking for where the Cortex XDR Agent is stored locally before it's installed via the auto-upgrade feature.

Locally the installation package will be stored here "C:\Program Data\Cyvera\LocalSystem\Download\".  The file is downloaded with the name Traps.pkg.

I hope you find this information helpful.

Have a great day!

[Joe_Carissimo]

Hi @anlynch, that is what I was looking for. 

Can you tell me if that Traps.pkg is downloaded via https? 

Thank you,
Joe

[bbarmanroy]

Hi @Joe_Carissimo 

All comms between the tenant and the agent leverage TLS1.2.

[anlynch · Accepted solution]

Hi @Joe_Carissimo,

I can also confirm that the communication between the tenant and the agent are via HTTPS.

If you have any other questions about this topic you'l likely find the answer in the Cortex XDR Administrator's Guide here: Resources required to enable access.

I hope you find this information helpful.