Auto-Upgrade - path of installer

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Auto-Upgrade - path of installer

Hi All, we are planning to enable the auto-upgrade feature in our environment. One of the questions I was asked is what directory does the package get pushed to and installed from?

 

For example, does a package get pushed to C:\Windows\Temp and then install. I'm being asked by our internal Engineering team.

 

Any info would be helpful. 


Thank you,

Joe

1 accepted solution

Accepted Solutions

L4 Transporter

Hi @${userLoginName},

 

I can also confirm that the communication between the tenant and the agent are via HTTPS.

Screen Shot 2023-04-11 at 4.27.21 PM.png

If you have any other questions about this topic you'l likely find the answer in the Cortex XDR Administrator's Guide here: Resources required to enable access.

 

I hope you find this information helpful.

View solution in original post

4 REPLIES 4

L4 Transporter

Hi @${userLoginName},

 

Thanks for reaching out on LIVEcommunity!

 

It looks like you're looking for where the Cortex XDR Agent is stored locally before it's installed via the auto-upgrade feature.

 

Locally the installation package will be stored here "C:\Program Data\Cyvera\LocalSystem\Download\".  The file is downloaded with the name Traps.pkg.

 

I hope you find this information helpful.

 

Have a great day!

Hi @anlynch, that is what I was looking for. 

Can you tell me if that Traps.pkg is downloaded via https? 

Thank you,
Joe

Hi @${userLoginName} 

All comms between the tenant and the agent leverage TLS1.2.

L4 Transporter

Hi @${userLoginName},

 

I can also confirm that the communication between the tenant and the agent are via HTTPS.

Screen Shot 2023-04-11 at 4.27.21 PM.png

If you have any other questions about this topic you'l likely find the answer in the Cortex XDR Administrator's Guide here: Resources required to enable access.

 

I hope you find this information helpful.

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