Cortex Xdr Cytool Linux Force Reconnect

[chaim_Avisrur]

hi ,

I'm trying to create a Python script that I can run from management
to change the Installation Package value,
something like this;

import os

os.system('/opt/traps/bin/cytool reconnect force ecXXXXXXXXXXXX5efdbe920')

I was already able to create one like this for my Windows machines, and there it was more complex because I had to assemble the password by 'echo' in the right position, but it works.
In Linux machines it does not work even though I do not even have to pass a password because I am running through the system

Any idea is welcome, thanks in advance

Cortex XDR 

[etugriceri · Accepted solution]

Dear @chaim_Avisrur 

You have two option as you know. You can write your own python script or "execute_commands" script. 

for both of them, You may need to import traps lib path in to environment variables. Could you try like below? 

export LD_LIBRARY_PATH=/usr/local/lib:/usr/lib:/usr/local/lib64:/usr/lib64:/opt/traps/glibc/lib/x86_64-linux-gnu/ && /opt/traps/bin/cytool ....

Emre

[bbarmanroy]

@chaim_Avisrur If you prefer not to change the LD_LIBRARY_PATH, you can consider changing the working directory using 
os.chdir('/opt/traps/bin') before executing cytool. That should pick up the libraries from the relative paths.

[chaim_Avisrur]

hi @bbarmanroy ,

i tried it before(it didnt work) and also did some research , 

if the change of LD_LIBRARY_PATH if excuted within the script it is not permanent on the machine only while the script is running.

i did some tests and there is no change on that varible after the run.

thanks

[bbarmanroy]

@chaim_Avisrur You're right. The library paths need to be set before the script is executed. If you can run a shell script from your management tool, you can set the library path in the script and execute "/opt/traps/bin/cytool reconnect force <password>". This way, your global library path won't be altered, and the script should still execute successfully within the temporary environment of the session.