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Cortex XDR login issue

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Cortex XDR login issue

${userLoginName}
L0 Member

‎12-17-2024 03:54 AM

Hi everyone,

 

I can't sign in to Cortex XDR Console for about 10 minutes. I receiving "Unauthorized - 4010402" for 3 different users. Is it general problem or only for my tenant? I have also another tenant and it works normally. Could you help me?

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1 person had this problem.
(1)
2 REPLIES 2

${userLoginName}
L0 Member

‎12-17-2024 04:09 AM

Same problem here for 4 different tenants and several users

0 Likes Likes

jmazzeo
L5 Sessionator

‎12-17-2024 04:12 AM

Hi all, this is a reported issue under investigation: https://status.paloaltonetworks.com/incidents/smg5j065shd2

JM
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