07-26-2021 09:16 AM
I have sporadic servers in our environment producing high memory consumption with the XDR agent. Cyserver.exe will climb to 350-400mb in some instances until the service is rebooted and it brings it down to an acceptable level. Has anyone else had this issue before? It's not on all devices either which makes it a pain to troubleshoot. Any ideas on what to look at? All agents are on 7.3.1 currently. Thank you.
07-26-2021 10:17 AM
07-27-2021 06:49 AM
Thanks for the response. It's a backup server and doesn't get a lot of traffic throughout the day but I'm awaiting the owning engineers confirmation on that. I'll update when I know more. Thanks again.
09-13-2021 05:24 AM
My apologies on the delayed response. We couldn't find any rhyme or reason exactly. Ended up updating the agent and it has been working alright since. Not sure what happened exactly but I did the same on other servers experiencing the same symptoms and it didn't help.
09-13-2021 08:31 AM
So server is still an issue on high memory? how much memory are you seeing constantly on that backup servers?
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