Installed Linux Servers not reflecting in Endpoint

[Shashanksinha]

Hello , 

There are a few Linux servers in which cortex XDR was deployed but it is not getting reflected in our endpoint. 

Performed  check-in using the below command for the servers:

 root@ubuntu:~$ /opt/traps/bin/cytool checkin

and configured the proxy (Broker VM)  on the server using the below command

        /opt/traps/bin/cytool proxy set IP:PORT

Still unable to see it in our endpoint. 

Please guide how to get those servers in the endpoint. 

[neelrohit · Accepted solution]

@Shashanksinha ,

Please find my answer above. I am echoing the same comment down below:

Thank you for writing to live community!

For linux endpoints you cannot run the cytool proxy set to set the proxy. The linux endpoints need to have a config file which comes with the installation package and you have to define the proxy in the config file and move it to the etc/panw folder. Then install Cortex XDR agents after that. Also, config files cannot be configured post installation and hence you will have to uninstall the agents and redo the process. 

Please go through the Cortex XDR Administration Guide for Linux installation for detailed walkthrough

Hope this answers your question!

Please mark the answer as "Accept as Solution" if it does!

[neelrohit]

@Shashanksinha ,

Please mark the response as "Accept as Solution" if this was able to help you with your query.

Regards