more Content Update version questions

I see this discussion has come up before here:   (https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/manually-update-content-version/m-p/440628#M1142)

And I don't see yet an answer to FIX the problem or resources indicated as to what to look

Cortex Doubt Operations

Hello everyone;

Cortex:
The console reports 481 agents of which it gives with lost connection 110, in the licensing section it indicates 371 agents installed of the 500 licensed, so it seems that it does not take into account those of lost connection,

Update from Traps to Cortex

Hello everyone,

I'm trying to update the Traps agent 5.0.11 to Cortex 7.4.0 on Windows Server 2008/2008R2.

When I'm installing the new version, in the moment to start the services, the installation go in rollback.

I've tried to install directly the new

There is not enough space on the disk

Hi Expert,

I have facing issue about XDR agent.

My XDR agent has status no connection in XDR console, but after I checked in the XDR Tenant status for my device has connected status.

After I checked logg in agent I find logg  c:\ProgramData\Cyvera\Loca

Cortex XDR ransomware response

Hi everyone,

I wonder how Cortex XDR would take action if, for some reason, an encription script starts.

Until now i have seen that Cortex kill the script at the start, before the encription take action, but what happen if the malware start to encript

CORTEX

Hello

We would need to know how this announced incompatibility affects our case and it is necessary to take some action. On the other hand, we do not quite understand what impact the following paragraph has on us: While only Windows 10 version 21H2 an

Cortex Xdr Partial protected (7.4)

Hi everyone , 

we have a problem with some of our linux servers ,
the status is partial Protected ,

• the secure boot is disabled
• the kernel supported
• the policy is the same on all servers (also those with status 'protected')

the only thing that i find is th

Agent Blocking Command Prompt/Powershell

The agent has been blocking acess to the CMD , The licensing has been expired due to which the dashboard cannot be logined. I tired to uninstall agent using Cleaner but even the Agent Cleaner has been blocked. What sort of procedures i should follow

Server reboot after Cortex XDR installation is required or not?

Hi,

I have one question regarding the Cortex XDR Agent installation, after i install the XDR agent in Servers (Linux or windows), do i need to reboot the server for the installation to take effect or no reboot needed? I am working in Telekom Malaysia