Need to Change the Uninstallation password?

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

Need to Change the Uninstallation password?

L1 Bithead

If the client needs to uninstall the Cortex XDR it asks for the password, So need to change that password, what is the path and will be any impacts on the systems which are with agent installed?


L4 Transporter

Hi @VineethArumulla, thank you for writing to Live Community.

A password is indeed required to uninstall Cortex XDR. You can use the default password - Password1  - assuming you haven't changed it already.

If you want to change the password please navigate to: Settings --> Agent Configurations --> Global uninstall password, where you will have the option to change your default password (screenshot attached).


As for the impact on systems with the agent already installed, please note that the uninstall password applies to all the endpoints (excluding mobile) in your network. If you change the password later on, the new default password applies to all new and existing profiles to which it applied before.

If you wish to use a different password to uninstall specific agents, you can override the default global uninstall password by setting a different password for those agents in the Agent Settings profile.

You can read more about the required steps here.

If this helped, please click 'Accept as Solution'!

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events: Cortex XDR Customer Corner

  • 1 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!