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06-28-2021 11:12 AM
Hello Everyone.
I just want to know where to get to the agent profile. Is that a portal? or an app? Possibly I need to contact someone?
Sorry I am new on this cortex XDR app but I do really appreciate your responses.
Just to provide more context. We have already installed Cortex XDR (XDR_Win_740_x64.exe) on some machines to test and now we want to uninstall it but cytool is asking for Supervisor password. We are completely lost a this point.
06-30-2021 04:21 PM - edited 06-30-2021 04:30 PM
@COGTeam wrote:Hello Everyone.
I just want to know where to get to the agent profile. Is that a portal? or an app? Possibly I need to contact someone?
Sorry I am new on this cortex XDR app but I do really appreciate your responses.
Just to provide more context. We have already installed Cortex XDR (XDR_Win_740_x64.exe) on some machines to test and now we want to uninstall it but cytool is asking for Supervisor password. We are completely lost a this point.
Hi @COGTeam ,
Just wanted to check in, I noticed the answer got liked but not marked as a solution. I am attaching a gif detailing the steps from login into the Cortex XDR tenant console to management of the agent settings profile and how to apply it using prevention policy rules. Please let us know if you are still having issues regarding policy management.
06-28-2021 12:25 PM
Hi @COGTeam ,
Welcome to the wonderful world of Cortex XDR.
The XDR tenant already has default profiles assigned to a policy rule per platform. I would suggest reading the admin guide on how to configure your own profiles and assign them to endpoints. Please refer to this article about profiles and this other article on how to apply them.
I would also recommend reading about Endpoint Groups.
06-28-2021 02:47 PM
Hello @COGTeam
You can find more information about the agent settings profile in the URL below (Step 7):
Additionally, agent settings profiles can be found under Endpoints > Policy Management > Prevention Profiles.
06-30-2021 04:21 PM - edited 06-30-2021 04:30 PM
@COGTeam wrote:Hello Everyone.
I just want to know where to get to the agent profile. Is that a portal? or an app? Possibly I need to contact someone?
Sorry I am new on this cortex XDR app but I do really appreciate your responses.
Just to provide more context. We have already installed Cortex XDR (XDR_Win_740_x64.exe) on some machines to test and now we want to uninstall it but cytool is asking for Supervisor password. We are completely lost a this point.
Hi @COGTeam ,
Just wanted to check in, I noticed the answer got liked but not marked as a solution. I am attaching a gif detailing the steps from login into the Cortex XDR tenant console to management of the agent settings profile and how to apply it using prevention policy rules. Please let us know if you are still having issues regarding policy management.
07-01-2021 06:02 AM
Thank you @yalonso! That really clarifies the process. Have a nice day!.
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