04-18-2022 03:59 AM
Hi,
One of my playbook includes a removefromlist automation but sometimes this step gives the error below, if this step is rerun without any change everything is ok. Do you have any idea why it needs to be rerun sometimes and any ideas about this error ?
[DB Version '244586' and Insert version '244585' do not match for id: IP_LIST on bucket [] [dataListsBucket] (15)]
Regards.
04-18-2022 07:41 AM
Try adding a retry to that task under the Advanced tab. The version mismatch may be because 2 Incidents both tried to update the list at near the same time.
04-18-2022 07:41 AM
Try adding a retry to that task under the Advanced tab. The version mismatch may be because 2 Incidents both tried to update the list at near the same time.
04-19-2022 12:34 AM
Thank you @MBeauchamp2 this solution should work i think, let me try and update the topic.
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