Cortex XSOAR server not responding, listening only on IPv6
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Cortex XSOAR server not responding, listening only on IPv6

L2 Linker

Dear all,

wanted to explore some features in the community edition, but the Web GUI doesn't come up.

Checking from the console, I see that the server is only listening on IPv6:

netstat -ant
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN
tcp6 0 0 :::22 :::* LISTEN
tcp6 0 0 ::1:25 :::* LISTEN
tcp6 0 0 :::443 :::* LISTEN

 

I already disabled IPv6 on eth0, but that didn't help.

 

Any ideas what else to check?

Regards,

    Andreas

1 ACCEPTED SOLUTION

Accepted Solutions

L0 Member

It's possible the server has a local firewall blocking it. This is common in Fedora/Centos/Redhat.

View solution in original post

6 REPLIES 6

L2 Linker

Is this an .sh installer, or the OVA machine?

 

Can you check if you see in the server.log (/var/log/demisto) the following line:

info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3588)

 

Gilad

 

Shriki

Hi Gilad,

this is an .sh installer, not an OVA

 

And yes, I can see similar lines in the log file:

/home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3298)
2020-12-07 21:26:58.4503 info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3298)
2020-12-08 22:31:31.9763 info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3588)
2020-12-08 22:45:04.7332 info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3588)
2020-12-08 23:19:27.6428 info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3588)
2020-12-08 23:35:48.5214 info Listening on 0.0.0.0:443 (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/router.go:3588)

 

Regards,

     Andreas

Seems like server keeps restarting. can you please upload the full server.log? 

Shriki

L0 Member

Cloaken, Unshorten URLs onsite using the power of a Tor proxy server to prevent ... IronDefense, The IronDefense Integration for Cortex XSOAR allows users to interact ... Mail Listener v2, Listens to a mailbox and enables incident triggering via e-mail. ... This playbook supports CIDR notation only (1.1.1.1/32) and not range .

L0 Member

It's possible the server has a local firewall blocking it. This is common in Fedora/Centos/Redhat.

View solution in original post

Hi John,

 

great, thanks for that.

Not sure why I didn't think about the firewall

Disabling the firewall solved the issue.

 

Regards,

    Andreas

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