incidents pulling time

[Bar_Magnezi]

Hi , 
in my Qradar integration I don't have this parameter , 

I have enabled the "Long Running Instance" and still it takes too long for the incidents to be fetched.

Is there a way to manually configure the Incident Fetch Interval. 
I'm using IBM QRadar v3

[Charly]

Hi,

EDIT: To be sure, is Fetches incidents enabled? If not, I guess the rest of the answer is irrelevant and you have a different issue.

It sounds like this solves your timeout problem: https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/script-failed-to-run-timeout-error-doc...

If you encounter a different error, can you describe it in more detail?

And I'm not an expert, but I think the Long Running Instance is for a different usecase, so I would leave this disabled.

I hope this helps 🙂

[Bar_Magnezi]

Thank you for the reply ,
I have no Errors , It just takes too long for incidents to be fetched from the Qradar...