Cortex XSOAR Discussions

Drop and Update but NOT Create (Pre-Processing)

Hi, I am trying to write some preprocessing rules to report on and update BitSight incidents. I only want to create incidents that have a grade of 'BAD' or 'WARN'. I do want to capture, however, when a given incident's grade is updated within BitSight to 'GOOD', because that will let me know the issue is resolved. I wrote my pre-processing rul...

bitsight-company-findings-get automation

Hello, I am attempting to use the 'bitsight-company-findings-get' command within my automation script, but I am getting an error after I run my script in the playground war room saying I'm using the invalid character '{' even though I copied the command directly from the "Script Helper." Everything up to line 19 works fine and I confirmed the ...

Resolved! Storing Incident Notes in Context Data

Hello all, I am working on a use-case in which I need to store text based comments (Including MD) to context data for report generation. I have tried to create a script for this yet I have not succeeded. Is there a way to access the comment section in order to pull comments dynamically ? Cortex XSOAR

Resolved! Working with lists

Hi , In the settings section i created a new list The list contains for example: TEST,Mon Oct 30 2023,Teva.com/\teva.co.il/\test@gmail.com,user1,BBLTD,Mon Oct 30 2023,10.0.0.14/\DASD.com/\sdasdas.co.il,user1,BBMA,Mon Oct 30 2023,10.0.0.14/\DASD.com/\sdasdas.co.il,user2 in a playbook a user can choose 1 of the 3 ("TEST"/"BBLTD"/"BBMA")Then ...

Resolved! "Request-URI Too Large"

Leveraging a "service desk plus" integration. I can take the same request and send it via postman successfully, but XSOAR is choking on it with a URI too large error: ===Server Log====Command being called is service-desk-plus-request-create Failed to execute service-desk-plus-request-create command. Error: Error in API call [414] - Request-URI ...

Deselect by default the objects to be synchronized between tentants

Hello, When we want to sync a new object into production between tenants, we should first deselect all the objects in all tabs with the option "None" and then select only the objects we would like to sync. This action is critical, since if "None" is not selected it updates everything. How can we deselect all objects by default? The image is a...

Resolved! How can I retrieve the integration instance configurations through the api?

Hi Team, I need assistance in retrieving configurations for a specific integration instance to create an incident link. When I use the endpoint /settings/integration/search, it provides a comprehensive list of all integrations along with their source code. However, the response is extensive, and I'm looking to filter the results based on the ins...

Resolved! Upload a File to the "Attachments" Section of an Incident

Hello all! I have an automation in which I'm trying to upload a file to the "Attachments" section of the current incident. I can upload the file to the war room, but I would also like to move the file to the attachments section of the incident so that user's can easily access it. My Current Implementation: log_content = log_buffer.getvalue...

Setting up a counter in XSOAR

Hello, So we have a playbook that is meant to send alerts via email in strikes. In each strike there is a link to a survey that has only YES/NO answers and based on the answers given be the recipients of those emails we want the playbook to follow a path. We thought that we might need a counter and timer for this specific task, for example, reg...

Resolved! API Validation Issue with System Diagnostics and Health Check

Hi all, Has anyone come across this error below when trying to run the System Diagnostics and Health Check playbook from the Marketplace. DBot December 7, 2023 10:56 Scripts returned an error #36: Validate API Integration Command: !HealthCheckAPIvalidation (Scripts) Reason Demisto REST API Validation failed due to: Too many API integrations w...

How to dynamic list in email template?

Hello, I want to get a list data of unknown lenght into html body(list).But I don't know how to do this.For example, I am pulling a data. in one of them, data1 and data2 come. in the next one, data1, data2 and data3 come. how can I print them dynamically in the mail template?

How to add and remove IP from destination group using ZScalar integration in XSOAR?

Hello, Is there any command in XSOAR that can be used to add or remove IP's from ZScalar destination group?

Resolved! Dashboard Widget

Hi , I have a Button that creates a note in the qradar , is there a way to mark this note as note so it will be showed in the layout in the note section. Also I can get as a solution not to mark as note but to just to show the result in the layout.

Demisto Service Failed

Hi Everyone , We are running XSOAR instance with NFR license. Recently for unknown reasons, the demisto service stopped and is never coming up when we try to start. [root@localhost ~]# systemctl status demisto.service● demisto.service - Demisto Server ServiceLoaded: loaded (/etc/systemd/system/demisto.service; enabled; vendor preset...

Playbook Conditions : How to Combine Multiple Conditions in One Task

Hi, I am new to XSOAR and I was wondering if there was a conventional way of arranging similar conditions. For example, I am getting a ticket in task 1 and I want the following task (task 2) to give a value to a field called ticket.status. conceptually, the condition would look like this: IF ticket.severity == 'Critical' then ticket.status = 1 O...

Discussions

Drop and Update but NOT Create (Pre-Processing)

bitsight-company-findings-get automation