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12-19-2023 12:37 AM
Hi ,
in my Qradar integration I don't have this parameter ,
I have enabled the "Long Running Instance" and still it takes too long for the incidents to be fetched.
Is there a way to manually configure the Incident Fetch Interval.
I'm using IBM QRadar v3
12-20-2023 06:56 AM - edited 12-20-2023 06:59 AM
Hi,
EDIT: To be sure, is enabled? If not, I guess the rest of the answer is irrelevant and you have a different issue.
It sounds like this solves your timeout problem: https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/script-failed-to-run-timeout-error-doc...
If you encounter a different error, can you describe it in more detail?
And I'm not an expert, but I think the Long Running Instance is for a different usecase, so I would leave this disabled.
I hope this helps 🙂
12-20-2023 09:20 PM
Thank you for the reply ,
I have no Errors , It just takes too long for incidents to be fetched from the Qradar...
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