Not getting output in Jira

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Not getting output in Jira

L2 Linker

Hi All,

I have added a custom field in jira (MITRE Tactic). I have mapped this field in XSOAR with 2 fields: Mitre Tech ID(short text type) and MITRE Technique ID(Multi select / Array).

Below is the command I was using and the output I was getting:

"customfield_11503": "${incident.mitretechid}"${incident.mitretechniqueid}

"customfield_11503": ""["T1651"]


If I am using this command 

{"fields":{"customfield_11503":{"value": "${incident.techniqueid}"}}}

{"fields":{"customfield_11503":{"value": "["T1651"]"}}}

I am getting error



I have tried multiple combinations by removing comma adding space everything still giving this error.

I tried using both the fields, for short text type, it is not fetching any result in XSOAR whereas If I am using the array one I can see the id in XSOAR but it is giving me error and hence the value is not getting printed in JIRA.

Please can you assist where I am going wrong, I have tried multiple combinations.

Thanks in advance.


L5 Sessionator

Hi @Himangi, you need to escape the inner quotes. When you do this via UI, XSOAR will automatically add the escapes.


{"fields":{"customfield_11503":{"value": "["T1651"]"}}} Should be {"fields":{"customfield_11503":{"value": "[\"T1651\"]"}}}

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