Print Command "The command does not exist or it is disabled"

[michaelsysec242]

Hello All, I am having issues with the "Print" command on the XSOAR. I am dealing with the current up to date version (6.5.0) and this is a persistent error that appears every few days. The following error is received and in no way has the command been disabled or removed. Thanks in advance. 

Cortex XSOAR 

[jfernandes1]

Hi @michaelsysec242, Did you attach a screenshot or the error? Please re-check your post. 

[michaelsysec242]

Error

[nkazinets · Accepted solution]

Hey @michaelsysec242, this issue was identified specifically for Multi-tenant with Elastic setups and was fixed in version 6.6.0. If this is the architecture in your environment, upgrading should fix it, otherwise, I suggest that you open a support ticket with all the information and logs (though I would first try upgrading anyway).

[michaelsysec242]

Many thanks, unfortunately what you mentioned isn't relevant for my XSOAR Setup. I will upgrade in any case as this could solve this problem. 

[jfernandes1]

@michaelsysec242 Looking at the screenshot it think I see the error. It looks like you have typed the command wrong. It should be a capital 'P' for print. I was able to replicate you issue. 

Let me know if this fixes your issue.