Print Command "The command does not exist or it is disabled"

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Print Command "The command does not exist or it is disabled"

L2 Linker

Hello All, I am having issues with the "Print" command on the XSOAR. I am dealing with the current up to date version (6.5.0) and this is a persistent error that appears every few days. The following error is received and in no way has the command been disabled or removed. Thanks in advance. 

 

Cortex XSOAR 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hey @michaelsysec242, this issue was identified specifically for Multi-tenant with Elastic setups and was fixed in version 6.6.0. If this is the architecture in your environment, upgrading should fix it, otherwise, I suggest that you open a support ticket with all the information and logs (though I would first try upgrading anyway).

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5 REPLIES 5

L4 Transporter

Hi @michaelsysec242, Did you attach a screenshot or the error? Please re-check your post. 

L2 Linker

ErrorError

Hey @michaelsysec242, this issue was identified specifically for Multi-tenant with Elastic setups and was fixed in version 6.6.0. If this is the architecture in your environment, upgrading should fix it, otherwise, I suggest that you open a support ticket with all the information and logs (though I would first try upgrading anyway).

Many thanks, unfortunately what you mentioned isn't relevant for my XSOAR Setup. I will upgrade in any case as this could solve this problem. 

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