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Print Command "The command does not exist or it is disabled"
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05-29-2022 06:22 AM
Hello All, I am having issues with the "Print" command on the XSOAR. I am dealing with the current up to date version (6.5.0) and this is a persistent error that appears every few days. The following error is received and in no way has the command been disabled or removed. Thanks in advance.
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05-31-2022 06:49 AM
Hey @michaelsysec242, this issue was identified specifically for Multi-tenant with Elastic setups and was fixed in version 6.6.0. If this is the architecture in your environment, upgrading should fix it, otherwise, I suggest that you open a support ticket with all the information and logs (though I would first try upgrading anyway).
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05-29-2022 08:20 PM
Hi @michaelsysec242, Did you attach a screenshot or the error? Please re-check your post.
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05-31-2022 06:49 AM
Hey @michaelsysec242, this issue was identified specifically for Multi-tenant with Elastic setups and was fixed in version 6.6.0. If this is the architecture in your environment, upgrading should fix it, otherwise, I suggest that you open a support ticket with all the information and logs (though I would first try upgrading anyway).
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05-31-2022 07:49 AM
Many thanks, unfortunately what you mentioned isn't relevant for my XSOAR Setup. I will upgrade in any case as this could solve this problem.
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