General Articles
LIVEcommunity's General Articles area is home to how-to resources, technical documentation, and discussions with Accepted Solutions that turn into articles related to all Palo Alto Networks products.
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About General Articles
LIVEcommunity's General Articles area is home to how-to resources, technical documentation, and discussions with Accepted Solutions that turn into articles related to all Palo Alto Networks products.
Customers With a CSP Account Who Are New to LIVEcommunity   Instructions: Log into Customer Support Portal (CSP): support.paloaltonetworks.com/ Go to LIVEcommunity. This can be done two ways: Option 1  Select "Resources" from the left-aligned menu of the CSP homepage Click on "LIVEcommunity" Click the "Sign In" button at the top right-hand side of the LIVEcommunity homepage If you are logged into CSP, you will automatically be logged into LIVEcommunity  Option 2 Go to the LIVEcommunity homepage (https://live.paloaltonetworks.com/)  Click "Sign In" in the upper-righthand corner If you are logged into CSP, you will automatically be logged into LIVEcommunity    LIVEcommunity Users Who Are Registering With CSP for the First Time  Instructions: Register with the Customer Support Portal (CSP) using one of two methods: Have your company Superuser create an account for you OR Self-register by following this guide: How to Create Your Customer Support Portal User Account Then: Go to LIVEcommunity and select the "Sign In" button You will be automatically logged in using SSO You will then be able to see customer content in LIVEcommunity  Note: If you have more than one LIVEcommunity account, please reach out to community@paloaltonetworks.com to have them merged.   Customers Who Are New to Both CSP and LIVEcommunity Instructions: Register with the Customer Support Portal (CSP) using one of two methods: Have your company Superuser create an account for you OR Self-register using this guide: How to Create Your Customer Support Portal User Account Once registered and logged in to CSP, either: Click on the "Resources" option on the left-hand side menu and select LIVEcommunity OR Follow this link to LIVEcommunity and select "Sign In" in the upper-righthand corner. You will be automatically logged in using SSO.   You can read more in LIVEcommunity's FAQ.
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