Are there any sign indicating lost internet connection in GP 1.2.9

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Are there any sign indicating lost internet connection in GP 1.2.9

L0 Member

I need to know if there is any way to show the GP status as disconnected or reconnecting status when we have intermittent internet connections. Because, I have some issues with my customers when the internet connection is intermittent. The GP client appears as connected and the user tries to access the network resources but it is not possible because the ssl tunnel is down, now because the user checks the gp icon and it appears as connected then they think that GP is not working well. 

1 REPLY 1

L5 Sessionator

Hi AJuarez

You can try tweaking the following values on the device through CLI so that loss in internet connectivity is detected at the earliest:

admin@31-PA-3020# set deviceconfig setting global-protect timeout

  <value>  <3-150> timeout in seconds for global-protect gateways

[edit]

admin@31-PA-3020# set deviceconfig setting global-protect keepalive

  <value>  <3-150> keepalive in seconds for global-protect gateways

Try setting the above values to 3 and 3 to check if you see any improvement.

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